The AI receptionist that answers every patient call
Chatified answers your phones 24/7 — scheduling appointments, verifying insurance, and handling intake — so your front desk can focus on the patients in the room. Never miss a call again.
No long-term contract · 30-day free trial · Live in days, not months
(415) 555-0148
Incoming · after hours · new patient
Patient
Hi, I need to reschedule my Thursday appointment.
Your AI agent
Of course. Dr. Chen has Tuesday at 9:40 AM open — shall I book that for you?
Your phones are your front door
Roughly 1 in 3 patient calls goes unanswered — to voicemail, a busy line, or after hours. Every missed call is a missed appointment and lost revenue.
- ~30%
- Of patient calls go unanswered
- 24/7
- Coverage, day and night
- <1 ring
- Average time to answer
- $299/mo
- Less than a part-time hire
How it works
Live in days, not months
No new hardware. Chatified picks up the calls your team can't — and hands off the ones that need a human.
Forward your line
Point your existing number to Chatified — for overflow, after-hours, or every call.
Train on your practice
We load your providers, services, insurance panel, and scheduling rules so it sounds like your office.
It answers & books
Patients schedule, reschedule, ask questions, and verify coverage — booked straight into your calendar.
You stay in control
Urgent calls route to staff, and every conversation is transcribed and summarized for your team.
Built for your specialty
Practices like yours run on Chatified
Addiction & Recovery
Never miss an admissions call. Capture every intake the moment a patient reaches out — day or night.
Mental Health & Psychiatry
After-hours coverage when it matters most. Handle scheduling and intake without adding front-desk staff.
Pediatrics
Parents call at all hours. Chatified answers every one and books the next available slot.
Podiatry
Automate post-op follow-ups and recurring appointment reminders so chairs stay full.
Primary Care
Handle 40+ daily scheduling calls without a second receptionist, even during flu season.
Specialty Clinics
Chiropractic, dermatology, and more — route by provider and verify insurance automatically.
Complete AI Solution
Everything You Need to Automate Customer Interactions
From voice calls to workflows, we provide the complete toolkit to transform your customer experience and business operations.
- AI Voice Assistant
- Handle customer calls 24/7 with intelligent voice AI that schedules appointments, collects data, and provides instant support.
- Website Chatbot
- Embed intelligent chat widgets that answer questions, capture leads, and guide people through your sales funnel.
- Multi-Channel Support
- Reach customers on SMS, WhatsApp, voice calls, and web chat. All conversations unified in one intelligent inbox.
- Custom Training
- Upload your documents, scan your website, or connect data sources to train AI agents with your specific business knowledge.
- Tool Integrations
- Connect with CRMs, calendars, databases, and 500+ tools. AI agents can take actions, update records, and trigger workflows.
- Analytics & Insights
- Track performance across all channels with detailed analytics, conversation insights, and automated reporting.
- Enterprise Security
- SOC 2 compliant with end-to-end encryption, role-based access controls, and audit logs for enterprise peace of mind.
- Developer APIs
- Build custom applications with our comprehensive APIs. Manage agents, access conversation data, and integrate with your existing systems.
One Platform, Infinite Possibilities
Whether you're a small business looking to automate customer support or an enterprise scaling operations, our platform grows with you.
Quick Setup
Get started in minutes with our intuitive setup wizard and pre-built templates.
Proven Results
Join thousands of businesses reducing costs and increasing conversions.
24/7 Support
Our team is here to help you succeed with dedicated support and training.
Testimonials
What our customers say
Collected straight from the people who let Chatified answer for them every day.
Frequently asked questions
What is Chatified.co?
Chatified.co is a SaaS-based AI chatbot designed to enhance customer engagement on your website. We offer a range of features like 24/7 support, customizable training, analytics, and more to help you deliver a superior chat experience.
What is a chatbot?
A chatbot is a software application designed to simulate human conversation. It can interact with users through text or voice and is commonly used for customer service, information retrieval, and more.
Can I customize the chatbot widget?
Yes, you can easily customize the chatbot widget to match the look and feel of your website. Our user-friendly dashboard provides various customization options.
What languages do you support?
We support almost any language as ChatGPT can interpret and answer in more than 85 languages.
How long does it take to train my chatbot?
The training duration depends on the amount and type of data. Generally, it takes 1 to 15 minutes to parse and analyze your documents and links.
How do I train my chatbot?
You can train your chatbot by uploading files in formats like PDF, DOC, and TXT, or by scanning your website. Our platform will guide you through the process.
What kind of analytics and reports can I expect?
Our analytics dashboard provides detailed insights into chatbot performance, customer interactions, and more, helping you make data-driven decisions.
Can I integrate Chatified.co with other applications?
Yes, we offer robust API capabilities that allow you to integrate Chatified.co with other applications and services.
What if I encounter issues with my chatbot?
Our support team is available 24/7 to assist you with any issues or queries. You can reach us via email, chat, or phone.
Do you offer onboarding assistance?
Yes, we provide comprehensive onboarding assistance to help you get your chatbot up and running smoothly.
Stop losing patients to a ringing phone
See exactly how Chatified handles your calls in a 20-minute demo tailored to your practice.